Refund policy
Overview
At SweetKitchen.space, customer satisfaction is our priority. We proudly offer free returns and refunds within 30 days of delivery on eligible orders.
By placing an order through our website, you agree to the terms outlined in this Return & Refund Policy.
Return Eligibility
To qualify for a return:
- The request must be submitted within 30 days after delivery.
- The item must be returned in acceptable condition.
- Proof of purchase is required.
- Products must not be intentionally damaged, altered, or excessively used.
Free Returns
We provide free return shipping for eligible returns worldwide.
To initiate a return, contact us at:
Email: AvinaChinoel584@hotmail.com
Our team will provide detailed return instructions.
Refund Process
Once your return is received and inspected, we will notify you regarding approval.
Approved refunds are issued to the original payment method.
Refund processing may take 5–10 business days depending on your financial institution.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and include:
- Order number
- Description of the issue
- Supporting photographs
We will provide a replacement, exchange, store credit, or full refund when appropriate.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene, safety, or legal restrictions.
Contact Information
Email: AvinaChinoel584@hotmail.com
Phone: +1 (817) 264-1200